Frequently asked questions

The questions most people ask, answered. If yours is not here, call us – we answer around the clock.

Questions and answers

Do I need to book in advance?

It is worth it: your space is guaranteed and your arrival is quicker. If a space is free, we welcome you without a booking too.

How long is the transfer to the terminal?

Usually 5–7 minutes. The shuttle runs around the clock, timed to the flights.

What happens if my flight is delayed?

Nothing to worry about. Let us know after landing and the transfer follows your actual arrival. The delay costs you nothing.

How is my car looked after?

The car park is fenced, camera-monitored and well lit. The site is supervised around the clock, and the keys stay with you.

Is the coffee included?

Yes. A freshly brewed coffee on arrival is on us.

How can I pay?

By card when you book, and by card or cash on site. You get an invoice either way.

How many passengers does the shuttle take, and what about luggage?

Every passenger on the booking, luggage included. Tell us in advance about prams, bikes or oversized items so the right vehicle is waiting.

I drive an electric car. Can I charge it?

Yes. Electric car charging is an optional extra for an additional fee, so you get your car back charged. Let us know when you book or by phone.

How do I find the car park?

The car park is in Vecsés, close to the airport. The exact address, a map and directions are on the Arrival page and in your booking confirmation.

What if I return earlier or later than booked?

No problem. Parking is settled on the actual duration; an extra day is charged at the daily rate.

A question before you leave, or already on your way? Call us any time – we answer around the clock.